As it now stands, the TCPA puts a debt collector at risk for leaving a message on a ‘wrong number’ if the call is made to a cell phone. The law also does not allow a debt collector to call a different phone number than the number called originally when a debtor agrees to speak to a debt collector.
These laws were written decades ago when cell phone use was expensive and were charged high rates even for calls received. The law was designed to protect consumers from unauthorized expenses.
The result, however, was to dramatically restrict legitimate contact by debt collectors to what has become the biggest segment of the telephone industry. This reduces the number of claims that are collected and directly impacts all debt collection clients.
Our Clients should begin to notice some improvement in how much is collected within a few month of the changes in the law. Of course, that will only happen if the law does, indeed, change. Under the current law, a Collection Agency can be sued for simply calling a debtor back on a different telephone number or even for leaving a message on a cell phone.
Understanding debt collection and background screening best practices can save your business big money. Building up front applicant screening into your business processes costs you very little, but saves you so much in the end. If you haven't already, partner with a full service debt collection and applicant screening company to guide your business to a place of security and prosperity. Contact us to sign up for a free account and get started protecting your business today.
ABOUT EXECUTIVE CREDIT MANAGEMENT, INC.
Executive Credit Management is a full-service Debt Collection and Applicant Screening agency with over 20 years experience located in Central New Jersey. We provide excellent service in the following areas: Employment Screening, Business Screening, and Tenant Screening. Executive Credit Management belongs to a number of Skip Tracing databases and offers services to help locate and confirm the current address of missing debtors. Other services provided are: litigation evaluation on all lawsuit decisions, improvement of the quality of the applicant data, Lawsuit Monitoring, Handling of Debtor Disputes. Executive Credit Management features the best Call Monitoring System in the Debt Collection industry.